Parent Handbook
Everything you need, in plain language.
This is the friendly version of how the studio runs — what to expect, how to reach us, and the small handful of guidelines that keep every student's time protected.
Your reserved time
- ●Each student has a weekly session time held just for them — it isn't a drop-in slot.
- ●Tuition reserves that time and covers preparation, expertise, and studio resources.
- ●Drop-in sessions are available separately when you need occasional support.
Tuition & billing
- ●Payments are handled automatically through the studio's booking platform, Fons.
- ●Billing follows the schedule set at enrollment — please keep your payment info current.
- ●If a payment can't be processed, sessions may pause until the account is up to date.
Cancellations
- ●Please give at least 24 hours' notice to cancel, reschedule, or adjust a session.
- ●Your change is confirmed once the studio has acknowledged it.
- ●Sessions cancelled with less than 24 hours' notice remain due as scheduled.
When your student is sick
- ●Students should stay home with a fever, vomiting, significant respiratory symptoms, or anything contagious.
- ●Please let the studio know as soon as you can so we can plan ahead.
- ●The studio may ask a student to sit out an in-person session if they seem unwell.
Make-up sessions
- ●Make-ups are offered at the studio's discretion during designated make-up availability.
- ●They're scheduled first-come, first-served within 30 days of the missed session.
- ●If no make-up time works, the missed session isn't refunded, credited, or transferred.
In the studio
- ●Students treat instructors, peers, and studio property with respect.
- ●Come ready to participate, follow coaching guidance, and keep things positive.
- ●Disruptive or unsafe behavior is addressed together with parents first.
How parents help
- ●Keep emergency contact and medical information accurate and current.
- ●Share anything that might affect your student's participation.
- ●Read studio communication and support respectful habits at home.
Drop-off & pick-up
- ●Students shouldn't be dropped off early unless it's been arranged in advance.
- ●Please pick up promptly after the session ends.
- ●The studio isn't responsible for students outside their scheduled session time.
Photos & video
- ●The studio may share photos or clips from sessions and performances on the website and social media.
- ●Students aren't identified by full name, school, or other personal details.
- ●You can opt out of promotional use on the enrollment form at any time.
Safety in coaching
- ●Performing arts work involves movement, breath support, and posture cues.
- ●Any physical contact is limited, appropriate, and instructional.
- ●Students may always say they're uncomfortable and ask for another approach.
Staying in touch
- ●Studio updates come by email, text, or the scheduling platform.
- ●Please keep your contact information up to date.
- ●Policies may be refined over time — families are notified of significant changes.
The official version
This handbook is a friendly summary. The full Terms of Service is the official agreement families review and sign at enrollment.
Read the full Terms of ServiceQuestions about anything here?
Just ask — these guidelines exist to support you, not to feel formal.